Frequently Asked Questions
Most commonly asked questions about custom frame design
Why is Framing so Expensive?
We are crafting a one-of-a-kind picture frame specifically to suit your artwork. At Four Corners we choose to go that extra mile & stock only quality high grade materials. From conservation grade mat boards, right down to the stainless steel wires on the back.
What is your return policy?
We take all the time you need to choose what's right for you. Because you are ordering a customised frame, there is a strictly no-returns policy for change of mind. However if there's any problems related to our workmanship, then we will happily guarantee our work and will do what's necessary to promptly resolve the matter.
Do you offer gift cards?
Yes! We offer gift cards to any value. Come see us in store or phone us 5662 5216 to arrange a gift card.
Which payment methods do you accept?
We accept most major cards as well as direct deposits.
We only accept cheques from Clubs & Organisations & works are not released until payment has cleared.
What are your payment terms?
To confirm your order we take a minimum 50% deposit and the balance due on collection of your work.
How much time do I need for a consult?
We recommend minimum an hour for an initial consult.
Do you restore or clean artwork?
We recommend you contact a conservator. If you're not sure where to start we can certainly assist.
Can you come to my home & hang my frame?
This is a service we are currently looking into. At this point we can recommend some local contractors to assist.